Florida State Oriental Medical Association Refund Policy

The Florida State Oriental Medical Association (FSOMA) is dedicated to providing valuable online educational resources to its members. In the event that you are not satisfied with your purchase, the following refund policy applies:

Membership Fees:

• Non-Refundable: FSOMA membership fees are non-refundable. Once paid, membership fees cannot be refunded, transferred, or prorated for any reason.
• Monthly Memberships are considered a commitment to one year membership prorated over 12 months and are not eligible to be canceled until 12 months after the initial Join Date.

Online Classes and Educational Materials:

• Non-Refundable:All fees paid for FSOMA’s online classes, webinars, and educational materials are non-refundable once access is granted.
• Course Access:Upon registration, students are granted immediate access to online content. As such, we cannot offer refunds for any online courses or educational materials after access has been provided.
• Digital Products are Non-Refundable:All digital products purchased through FSOMA, including eBooks, videos, and downloadable content, are non-refundable once downloaded or accessed.
• Returns:Educational materials (such as books, videos, and CDs) purchased from FSOMA may be eligible for a refund if returned in unused, new condition within 30 days of the purchase date.

Donation Refunds:

• Non-Refundable:Donations made to FSOMA are considered final and non-refundable. By making a donation, the donor acknowledges that the contribution is voluntary and non-refundable.

Refund Processing:

• Requests:Refunds are generally not offered for online courses or digital products, but if you experience issues with access, please contact FSOMA’s customer service team at for assistance.
• Processing Time:If a refund is granted for an exception to this policy, refunds will be processed within 14 business days and issued to the original payment method.

Defective or Incorrect Digital Access:

• If you experience technical difficulties or issues with accessing online content (such as video or class materials), please contact FSOMA customer service texting 941-404-3484 immediately. We will work with you to resolve the issue or offer alternative solutions.

FSOMA Event Refund & Cancellation Policy Event Cancellation by Sponsor

• TheFlorida State Oriental Medical Association (FSOMA) reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable.
• Ifthe FSOMA cancels an event, registrants will be offered a full
• Shouldcircumstances arise that result in the postponement of an event, FSOMA has the right to either issue a full refund or transfer registration to the same event at the new, future

Registration Cancellation by Participant

• Unlessspecifically stated on registration materials, the deadline to receive a refund for your registration is 30 business days before the event.
• Cancellation requests made 2 months prior to an event are eligible for a full refund minus a 20% processing fee.
• Cancelation requests made between 2 months and 2 weeks prior are eligible for a  50% refund.
  Cancellation requests made 2 weeks prior to an event are not eligible for a refund.
• Cancellationsreceived after the stated deadline will not be eligible for a
• Refundswill not be available for registrants who choose not to attend an
• Cancellationswill be accepted in writing only and must be received by the stated cancellation
• Allrefund requests must be made by the attendee or credit card
• Refundrequests must include the name of the attendee and/or transaction
• Refundswill be credited back to the original credit card used for
• Theabove policies apply to all FSOMA Events unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.

Event Refund Policy Approval Date: Nov 5, 2022